Chaplin School of Hospitality and Tourism Management College
The Chaplin School of Hospitality & Tourism Management has been distinguished as one of the top hospitality programs in the United States. More than 2,000 students from around the world choose FIU for its reputation, advantageous campus locations, expert faculty, rich curriculum, and fast-track career opportunities. Its fields span the international hotel, food service and tourism industries.
Affiliation
people
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Position
- Ackerman, Lindsay, Instructor
- Ahmad, Imran, Research Assistant Professor
- Ambe Cohen, Rossy, Instructor
- Angelo, Rocco, Temporary Professor
- Beckman, Eric, Assistant Professor
- Benton, Aurora, Adjunct Lecturer
- Bergquist, Brian, Adjunct Lecturer
- Bloom, Barry, Adjunct Lecturer
- Buschman, John, Postdoctoral Associate
- Cain, Lisa, Assistant Professor
- Chang, Howook, Assistant Professor
- Cheng, Michael, Associate Professor
- Cilli, Joseph, Instructor
- Connors, Brian, Instructor
- Cormany, Daniel, Assistant Professor
- Dai, Hui, Lecturer
- Dalessandro, Mark, Adjunct Lecturer
- Dodge, Nathan, Instructor
- Donato, Robert, Adjunct Lecturer
- Draper, Dalton, Instructor
- Feigenheimer, Joel, Instructor
- Garcia, Alan, Adjunct Lecturer
- Gonzalez, Joel, Adjunct Lecturer
- Gump, Barry, Eminent Scholar
- Hampton, Terry Michael, Professor
- Hebrank, William, Temporary Lecturer
- Huang, Wenbo, Assistant Professor
- Jahn Jr, Warren, Adjunct Lecturer
- Kitterlin, Miranda, Associate Professor
- Lerner, Brian, Adjunct Lecturer
- Li, Yunfei, Instructor
- Liu, Danqing, Instructor
- Logan, Twila Mae, Adjunct Lecturer
- Lopez Echevarria, Betsy, Adjunct Lecturer
- Lusby, Carolin, Assistant Professor
- Masi, John, Instructor
- Moreo, Andrew, Assistant Professor
- Newman, Diann, Faculty Administrator
- Oh, Dongyun, Assistant Professor
- Probst, Roger, Instructor
- Qureshi, Mohammad, Faculty Administrator
- Scanlon, Nancy, Associate Professor
- Serret, Celine, Instructor
- Shu, Fang, Assistant Professor
- Sun, Jizhe, Professor
- Tanke, Mary, Associate Professor
- Tao, Wei, Instructor
- Thomas, John, Associate Professor
- Wang, Hongye, Assistant Professor
- Wang, Miao, Assistant Professor
- Whitney, Premila, Adjunct Lecturer
- Xin, Tian, Professor
- Zhao, Jinlin, Professor
has sub-organization
organization within
Publications
select organization publications
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Article
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2021Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North AmericaFull Text via DOI: 10.1016/j.tourman.2020.104275 Web of Science: 000642474700004
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2021An exploratory assessment of callings: the importance of specializationFull Text via DOI: 10.1108/ihr-04-2021-0030
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2021Menu Engineering and Dietary Behavior Impact on Young Adults' Kilocalorie ChoiceFull Text via DOI: 10.3390/nu13072329 Web of Science: 000676681400001
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2021Loyalty programs: the vital safety feature for airlines to survive COVID-19Full Text via DOI: 10.1108/ihr-03-2021-0017
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2021Freedom restriction and non-member customers' response to loyalty programs. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT. 94.Full Text via DOI: 10.1016/j.ijhm.2020.102809 Web of Science: 000631257900013
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2021Why cleaning the invisible in restaurants is important during COVID-19: A case study of indoor air quality of an open-kitchen restaurant. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT. 94.Full Text via DOI: 10.1016/j.ijhm.2020.102854 Web of Science: 000631257900048
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2021Benefits and opportunities of international volunteer tourism - sustainable travel post pandemic. WORLD LEISURE JOURNAL.Full Text via DOI: 10.1080/16078055.2021.1887996 Web of Science: 000625480100001
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2021Identifying motivating factors among college students that influence repeat participation among special event volunteers: the moderating role of class standing. INTERNATIONAL JOURNAL OF EVENT AND FESTIVAL MANAGEMENT.Full Text via DOI: 10.1108/IJEFM-07-2020-0041 Web of Science: 000620446700001
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2021A Holistic Investigation of Special Event Volunteer MotivationFull Text via DOI: 10.3727/152599521x16106577965198
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2021Exploration of workplace bullying in the foodservice industryFull Text via DOI: 10.1080/15332845.2021.1872271
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2021Shooting for the stars: the case of an elite chefFull Text via DOI: 10.1080/15378020.2021.1924416
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2021TOURISM MOBILITY AT THE SUMMER OLYMPIC GAMES RIO 2016Full Text via DOI: 10.3727/152599519X15506259856624 Web of Science: 000682477000006
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2020Improving the service industry with hyper-connectivity: IoT in hospitality. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT. 33:243-262.Full Text via DOI: 10.1108/IJCHM-06-2020-0621 Web of Science: 000597976400001
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2020Antecedents and consequences of anger among restaurant employees. JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT. 45:37-47.Full Text via DOI: 10.1016/j.jhtm.2020.07.007 Web of Science: 000596119000005
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2020Home chef meal kits: Product attributes, perceived value and repurchasing intentions the moderating effects of household configuration. JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT. 45:192-202.Full Text via DOI: 10.1016/j.jhtm.2020.08.011 Web of Science: 000596119000022
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2020The environment and perceptions of wine consumers regarding quality, risk and value: Reputations of regional wines and restaurants. JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT. 45:203-212.Full Text via DOI: 10.1016/j.jhtm.2020.08.004 Web of Science: 000596119000023
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2020The effect of flight attendants' physical attractiveness on satisfaction, positive emotion, perceived value, and behavioral intention. JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT. 44:19-29.Full Text via DOI: 10.1016/j.jhtm.2020.05.001 Web of Science: 000565673400003
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2020Leisure as a social transformation in the community: the experience of the World Leisure Organization Field School in Sao Paulo, Brazil. WORLD LEISURE JOURNAL. 62:182-199.Full Text via DOI: 10.1080/16078055.2020.1798049 Web of Science: 000555998400001
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2020Callings and Satisfaction among Hospitality Students: The Mediation of Thriving and Moderation of Living a Calling. JOURNAL OF HOSPITALITY & TOURISM EDUCATION.Full Text via DOI: 10.1080/10963758.2020.1791139 Web of Science: 000553770400001
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2020Heavy alcohol use, job satisfaction, and job escapism drinking among foodservice employees: a comparative analysis. INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION. 21:287-307.Full Text via DOI: 10.1080/15256480.2018.1478355 Web of Science: 000559195800004
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2020Exploring strategies to improve gender equity in a masculinized field of study. JOURNAL OF HOSPITALITY LEISURE SPORT & TOURISM EDUCATION. 26.Full Text via DOI: 10.1016/j.jhlste.2019.100230 Web of Science: 000531085400010
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2020Investigating the Factors that Impact the Selection of Technical Ingredients in Food Manufacturing: A Mixed-Methods Study. JOURNAL OF CULINARY SCIENCE & TECHNOLOGY.Full Text via DOI: 10.1080/15428052.2020.1759170 Web of Science: 000533258000001
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2020Exploring particulate matter pollution in hotel guestrooms. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT. 32:1131-1162.Full Text via DOI: 10.1108/IJCHM-05-2019-0481 Web of Science: 000524921700001
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2020Workplace spirituality as a mediator between ethical climate and workplace deviant behavior. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT. 86.Full Text via DOI: 10.1016/j.ijhm.2019.102372 Web of Science: 000528564300006
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2020Exploring Attitudes and Reactions to Unfamiliar Food Pairings: An Examination of the Underlying Motivations and the Impact of Culinary Education. JOURNAL OF CULINARY SCIENCE & TECHNOLOGY.Full Text via DOI: 10.1080/15428052.2020.1732253 Web of Science: 000517927100001
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2020An Improved Deep Fusion CNN for Image Recognition. CMC-COMPUTERS MATERIALS & CONTINUA. 65:1691-1706.Full Text via DOI: 10.32604/cmc.2020.011706 Web of Science: 000564151800041
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2020MOTIVATING AND RETAINING FESTIVAL PATRONAGE. EVENT MANAGEMENT. 24:447-461.Full Text via DOI: 10.3727/152599519X15506259856101 Web of Science: 000613122100002
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2019A holistic view of the service experience at coffee franchises: A cross-cultural study. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT. 82:68-81.Full Text via DOI: 10.1016/j.ijhm.2019.03.022 Web of Science: 000494883100035
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2019Impact of experience on emotional well-being and loyalty. JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT. 28:427-445.Full Text via DOI: 10.1080/19368623.2019.1527269 Web of Science: 000462858200002
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2019Well-being, affective commitment and job satisfaction: influences on turnover intentions in casual dining employees. JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT.Full Text via DOI: 10.1080/19368623.2019.1605956 Web of Science: 000469643900001
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2019Utilizing trade market analysis to identify the economic impact of a multiday special event in Miami Beach, Florida. TOURISM ECONOMICS. 25.Full Text via DOI: 10.1177/1354816618800194 Web of Science: 000458865500006
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2019Connection or competence: Emotional labor and service quality's impact on satisfaction and loyalty. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT. 31.Full Text via DOI: 10.1108/IJCHM-03-2017-0176 Web of Science: 000459560600017
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2019Drug use and its perceived consequences: A comparison of foodservice and non-foodservice employees. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT. 77.Full Text via DOI: 10.1016/j.ijhm.2018.07.003 Web of Science: 000457510800025
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2019Hospitality Faculty Mentoring Program for Assistant Professors. JOURNAL OF HOSPITALITY & TOURISM EDUCATION. 31:111-118.Full Text via DOI: 10.1080/10963758.2018.1486198 Web of Science: 000469911500005
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2018Examining persistence factors of golf management studentsFull Text via DOI: 10.1108/ihr-06-2018-0003
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2018Impact of a commercially available ion-exchange resin used in red wines to reduce toxic compounds: effect on pH, oxidation-reduction potential, color, and sensory attributes. JOURNAL OF FOOD SCIENCE AND TECHNOLOGY-MYSORE. 55.Full Text via DOI: 10.1007/s13197-018-3420-7 Web of Science: 000450190000016
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2018Intramural sports' participation produce self-efficacy in hospitality leaders. JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT. 34.Full Text via DOI: 10.1016/j.jhtm.2017.11.003 Web of Science: 000426446200004
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2018What certifications are important in the hospitality industry?Full Text via DOI: 10.1080/15332845.2017.1340757
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2018Customers' Perceptions of Employee Engagement: Fortifying the Service-Profit Chain. INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION. 19.Full Text via DOI: 10.1080/15256480.2017.1305312 Web of Science: 000433048900003
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2018Executive chefs' calling: effect on engagement, work-life balance and life satisfaction. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT. 30.Full Text via DOI: 10.1108/IJCHM-02-2017-0105 Web of Science: 000434296400007
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2018Hospitality Cooperative Education: What are the Benefits for Industry Partners?. JOURNAL OF HOSPITALITY & TOURISM EDUCATION. 30.Full Text via DOI: 10.1080/10963758.2018.1436970 Web of Science: 000437680400006
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2018The relation between responsible gambling program perceptions and customer satisfaction with a gambling firm. ECONOMICS AND BUSINESS LETTERS. 7:144-155.Web of Science: 000458619500004
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2017Consumer perceptions of cruise line sustainabilityFull Text via DOI: 10.18848/2325-1115/CGP/v13i02/25-37
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2017Exploring urban tourism crowding in Shanghai via crowdsourcing geospatial data. CURRENT ISSUES IN TOURISM. 20:1186-1209.Full Text via DOI: 10.1080/13683500.2016.1224820 Web of Science: 000405405000005
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2017Hotel crimes: An unexplored victimization in the hospitality industry. SECURITY JOURNAL. 30:1097-1111.Full Text via DOI: 10.1057/sj.2016.11 Web of Science: 000414248200006
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2017Motivations and Experiences of Whitewater Rafting Tourists on the Ocoee River, USA. INTERNATIONAL JOURNAL OF TOURISM RESEARCH. 19:257-267.Full Text via DOI: 10.1002/jtr.2109 Web of Science: 000399315600011
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2017The reverse model of repositioning: A case study of the Howard Johnson hotel chain in China. JOURNAL OF GLOBAL SCHOLARS OF MARKETING SCIENCE. 27.Full Text via DOI: 10.1080/21639159.2017.1360144 Web of Science: 000410817100001
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2016Workplace bullying in the foodservice industryFull Text via DOI: 10.1080/15378020.2016.1185874
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2016An Evaluation of the Research Chefs Association's Bachelor of Science in Culinology (R) Core Competencies. JOURNAL OF HOSPITALITY & TOURISM EDUCATION. 28.Full Text via DOI: 10.1080/10963758.2016.1189831 Web of Science: 000437625600002
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2016Attitudes of Agricultural Experts Toward Genetically Modified Crops: A Case Study in Southwest Iran. SCIENCE AND ENGINEERING ETHICS. 22:509-524.
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2016Chinese domestic tourist perceptions of wind farms experiences. JOURNAL OF SUSTAINABLE TOURISM. 24:1569-1583.Full Text via DOI: 10.1080/09669582.2016.1158826 Web of Science: 000385814300006
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2016Performance Trends of Hotels and Casino Hotels Through the Recession: An ARIMA With Intervention Analysis of Stock Indices. JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT. 25:49-68.Full Text via DOI: 10.1080/19368623.2015.970725 Web of Science: 000374888100003
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2016WINERY TOURISM IN CHINA. STRATEGIC WINERY TOURISM AND MANAGEMENT: BUILDING COMPETITIVE WINERY TOURISM AND WINERY MANAGEMENT STRATEGY. 127-142.Web of Science: 000376385900008
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2016Workplace bullying: Lessons from the special events industryFull Text via DOI: 10.3727/152599516X14682560744875
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2016Would an Energy Conservation Nudge in Hotels Encourage Hotel Guests to Conserve?. CORNELL HOSPITALITY QUARTERLY. 57:172-183.Full Text via DOI: 10.1177/1938965515588132 Web of Science: 000376188400006
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2015Foodservice employee substance abuse: is anyone getting the message?. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT. 27:810-826.Full Text via DOI: 10.1108/IJCHM-11-2013-0522 Web of Science: 000359051900006
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2015Student Perceptions towards Using Clickers and Lecture Software Applications in Hospitality Lecture CoursesFull Text via DOI: 10.1080/15313220.2014.999738 Web of Science: 000414844200003
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2015WORKPLACE SUBSTANCE USE AND ACCEPTANCE AMONG NIGHTCLUB EMPLOYEES: A QUALITATIVE INVESTIGATION. TOURISM ANALYSIS. 20.Full Text via DOI: 10.3727/108354215X14400815386687 Web of Science: 000367325900002
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2015Winning the Job Placement Competition: Industry's Message and Academia's Response. JOURNAL OF HOSPITALITY & TOURISM EDUCATION. 27.Full Text via DOI: 10.1080/10963758.2015.1064318 Web of Science: 000437620500005
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2014Consumers' behaviors when eating out Does eating out change consumers' intention to eat healthily?. BRITISH FOOD JOURNAL. 116:494-509.Full Text via DOI: 10.1108/BFJ-06-2012-0136 Web of Science: 000333378000008
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2010The role of involvement and variety-seeking in eating out behaviorsFull Text via DOI: 10.1108/09596111011035990
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2010Brand Rights and Hotel Management Agreements Lessons from Ritz-Carlton Bali's Lawsuit against the Ritz-Carlton Hotel Company. CORNELL HOSPITALITY QUARTERLY. 51:215-230.Full Text via DOI: 10.1177/1938965510363389 Web of Science: 000277024000007
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2010Practical methods of measuring grape quality. MANAGING WINE QUALITY, VOLUME 1: VITICULTURE AND WINE QUALITY. 107-133.Full Text via DOI: 10.1533/9781845699284.2.107 Web of Science: 000283543600005
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2009An exploratory study of US lodging properties' organizational practices on employee turnover and retention. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT. 21:437-458.Full Text via DOI: 10.1108/09596110910955695 Web of Science: 000276895600006
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2008Community and quality of life—the case of ocean cruisingFull Text via DOI: 10.1080/04419057.2008.9674563
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2007An empirical study of the effect of customer participation on service qualityFull Text via DOI: 10.1300/J162v08n01_03
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2006An automatic procedure for rapid online estimation of raw milk qualityFull Text via DOI: 10.1016/j.lwt.2005.02.010
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1995Red and white grape juice concentrate component rangesFull Text via DOI: 10.1006/jfca.1995.1009
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1987Peak height determination in analysis of chlortetracycline in animal feedsFull Text via DOI: 10.1007/BF02688492
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1987Phosphorus in wine: comparison of atomic absorption spectrometry methods.Full Text via DOI: 10.1093/jaoac/70.1.61
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1978Determination of Trace Level Hydrocarbons in Marine BiotaFull Text via DOI: 10.1021/ac50027a034
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1975Chromatographic analysis of hydrocarbons in marine sediments and seawaterFull Text via DOI: 10.1093/chromsci/13.11.535
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Book
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2014Functional Foods and Dietary Supplements: Processing Effects and Health Benefits. Ed. 9781118227879.Full Text via DOI: 10.1002/9781118227800
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2014Preface. Ed. 9781118227879.
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Book Chapter
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2016
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2014Functional Foods, Nutraceuticals and Probiotics as Functional Food Components. 1-19.Full Text via DOI: 10.1002/9781118227800.ch1
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2014Thermal and Non-Thermal Processing of Functional Foods. 295-324.Full Text via DOI: 10.1002/9781118227800.ch11
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2014Recent developments in quality evaluation, optimization and traceability system in shrimp supply Chain. 232-260.Full Text via DOI: 10.1201/b17402
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Conference
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2007
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1996Determination of sulfur residues on grapes using flame atomic absorption spectroscopy. 369-377.Full Text via DOI: 10.17660/actahortic.1996.427.43
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Editorial Material
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2021Benefits and threats of travel and tourism in a globalized cultural context. 2-4.Full Text via DOI: 10.1080/16078055.2021.1888009
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1969Gas chromatography of polycyclic aromatic hydrocarbons using inorganic salt stationary phases. 755-760.Full Text via DOI: 10.1093/chromsci/7.12.755
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Meeting Abstract
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2009Comparison of Combined Titrametric Analysis of TA and YAN with Traditional Measurements. AMERICAN JOURNAL OF ENOLOGY AND VITICULTURE. 406A-406A.Web of Science: 000270188600099
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Note
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2002Revving up for a new year: Faculty take to the field. 41-46.Full Text via DOI: 10.1080/10963758.2002.10696752
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Review
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2019From sci-fi to sci-fact: the state of robotics and AI in the hospitality industry. JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY. 624-650.Full Text via DOI: 10.1108/JHTT-07-2018-0066 Web of Science: 000497594800008
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2019Factors influencing cruise vacations: the impact of online reviews and environmental friendliness. TOURISM REVIEW. 400-415.Full Text via DOI: 10.1108/TR-12-2017-0207 Web of Science: 000472593700007
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2006Exploring customers' motivation and satisfaction with international casual-dining restaurants in Korea. 91-106.Full Text via DOI: 10.1300/J149v06n04_06
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Software Review
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1989ELECTRIC POET. COMPUTERS AND THE HUMANITIES.Web of Science: A1989CT05800012
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Wos Publication
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2021Smashing Glass in Hospitality. 962-963.Full Text via DOI: 10.1177/10963480211020551 Web of Science: 000661946000049
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2016Profiling the motivations and experiences of spa customers. 262-264.Full Text via DOI: 10.1080/13032917.2015.1076729 Web of Science: 000401974800010
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2020Hotel review framing and the "law of small numbers". JOURNAL OF CONSUMER BEHAVIOUR.Full Text via DOI: 10.1002/cb.1879 Web of Science: 000571770800001