Kroll, Alexander
- Associate Professor, Public Policy and Administration , Steven J. Green School of International and Public Affairs

Overview
overview
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Dr. Kroll is an associate professor of public policy and administration in the Steven J. Green School of International and Public Affairs at Florida International University. He is the department’s Ph.D. program director and an associate editor for Public Performance and Management Review. Additionally, he is affiliated with initiatives at the University of North Carolina at Chapel Hill and Arizona State University.
Dr. Kroll’s research interest is in the management of public organizations and collaborations. This includes topics such as the use of performance practices and data to inform decision-making, leadership, motivation, social capital, and social equity effects of public services.
His research has appeared in the Journal of Public Administration Research and Theory, Public Administration Review, Governance, as well as other journals. His book “Shared Measures: Collective Performance Data Use in Collaborations” was published by Cambridge University Press. It is about using data to manage diverse teams and draws on a study of opioid-response task forces.
Dr. Kroll’s work has been cited in President Obama’s budget proposal and OMB policy guidance under President Biden. It received awards from the American Society for Public Administration, the Academy of Management, and the European Group of Public Administration. He has been the recipient of FIU’s Top Scholar Award and the JPART-AOM/PNP Top Reviewer Award.
Dr. Kroll has served in various roles for the Academy of Management’s Public and Nonprofit Division and is a member of the editorial boards for the Journal of Public Administration Research and Theory as well as the Journal of Public Budgeting, Accounting and Financial Management.
He has engaged in consulting and training with local government managers and employees in South Florida and North Carolina; state agencies in Germany; and groups from Thailand, Tunisia, Latin America, and the Caribbean.
A native of Germany, he earned his Ph.D. in public administration at the University of Potsdam.
research interests
- Dr. Kroll’s research interest is in the management of public organizations and collaborations. This includes topics such as the use of performance practices and data to inform decision-making, leadership, motivation, social capital, and social equity effects of public services.
Scholarly & Creative Works
selected publications
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Article
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2022Behavioral and institutional performance management theories are popular. Here is why we need to add a relational perspectiveFull Text via DOI: 10.1108/JPBAFM-04-2022-0063 Web of Science: 000826558700001
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2022Debate: Expanding research on politicians’ data useFull Text via DOI: 10.1080/09540962.2022.2103316
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2021Does Prosocial Impact Reduce Performance Data Gaming? The Role of Data Visualizations and Expert-Novice DifferencesFull Text via DOI: 10.1080/15309576.2021.1966481 Web of Science: 000692289900001
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2021Assessing the equity and effectiveness of PerformanceStat systemsFull Text via DOI: 10.1080/10967494.2021.1918300 Web of Science: 000646437600001
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2021Formal Hierarchies and Informal Networks: How Organizational Structure Shapes Information Search in Local GovernmentFull Text via DOI: 10.1093/jopart/muab003 Web of Science: 000745084000003
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2021Why public employees manipulate performance data: prosocial impact, job stress, and red tapeFull Text via DOI: 10.1080/10967494.2021.1874579 Web of Science: 000620552000001
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2020Tools of Control? Comparing Congressional and Presidential Performance Management ReformsFull Text via DOI: 10.1111/puar.13312 Web of Science: 000582790600001
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2020Explaining effort substitution in performance systems: the role of task demands and mission orientationFull Text via DOI: 10.1080/14719037.2019.1604794 Web of Science: 000532260600001
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2020Mitigating the negative effects of emotional labor: A study of disaster response and recovery workers after the 2010 Haiti earthquakeFull Text via DOI: 10.1111/gove.12476 Web of Science: 000506091500001
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2019Agreeing to disagree? Explaining self?other disagreement on leadership behaviourFull Text via DOI: 10.1080/14719037.2019.1577910 Web of Science: 000489582600006
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2019When Extrinsic Rewards Become "Sour Grapes": An Experimental Study of Adjustments in Intrinsic and Prosocial MotivationFull Text via DOI: 10.1177/0734371X15608419 Web of Science: 000485277200001
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2019Managing change and mitigating reform cynicismFull Text via DOI: 10.1080/09540962.2019.1683982 Web of Science: 000495355900001
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2019Mechanisms of Social Capital in Organizations: How Team Cognition Influences Employee Commitment and EngagementFull Text via DOI: 10.1177/0275074019851894 Web of Science: 000483645300003
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2019Spillover Effects From Customer to Citizen Orientation: How Performance Management Reforms Can Foster Public ParticipationFull Text via DOI: 10.1177/0095399716687341 Web of Science: 000479098000003
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2019Motivating and Retaining Government Employees: The Role of Organizational Social CapitalFull Text via DOI: 10.1080/10967494.2017.1367341 Web of Science: 000470847800002
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2018The Design and Practice of Integrating Evidence: Connecting Performance Management with Program EvaluationFull Text via DOI: 10.1111/puar.12865 Web of Science: 000430742000002
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2018Changes in Prosocial Motivation over Time: A Cross-Sector Analysis of Effects on Volunteering and Work BehaviorFull Text via DOI: 10.1080/01900692.2017.1347945 Web of Science: 000456283500001
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2017CAN PERFORMANCE MANAGEMENT FOSTER SOCIAL EQUITY? STAKEHOLDER POWER, PROTECTIVE INSTITUTIONS, AND MINORITY REPRESENTATIONFull Text via DOI: 10.1111/padm.12289 Web of Science: 000397475600002
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2016Performance Management Routines That Work? An Early Assessment of the GPRA Modernization ActFull Text via DOI: 10.1111/puar.12434 Web of Science: 000371421500020
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2016THE STABILITY AND CHANGE OF PSM-RELATED VALUES ACROSS TIME: TESTING THEORETICAL EXPECTATIONS AGAINST PANEL DATAFull Text via DOI: 10.1080/10967494.2015.1047544 Web of Science: 000377769000003
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2015Exploring the Link Between Performance Information Use and Organizational Performance: A Contingency ApproachFull Text via DOI: 10.1080/15309576.2016.1071159 Web of Science: 000362689100002
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2015The Role of Organizational Social Capital in Performance ManagementFull Text via DOI: 10.1080/15309576.2016.1071163 Web of Science: 000362689100005
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2015Does Training Matter? Evidence from Performance Management ReformsFull Text via DOI: 10.1111/puar.12331 Web of Science: 000353958100013
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2014The psm-leadership fit: A model of performance information useFull Text via DOI: 10.1111/padm.12014
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2014Prosocial Attitudes in the Public and Private SectorFull Text via DOI: 10.5465/ambpp.2014.13926abstract
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2014WHY PERFORMANCE INFORMATION USE VARIES AMONG PUBLIC MANAGERS: TESTING MANAGER-RELATED EXPLANATIONSFull Text via DOI: 10.1080/10967494.2014.905409 Web of Science: 000337635200002
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2012Performance Management in den kreisfreien StädtenFull Text via DOI: 10.5771/0947-9856-2012-4-180
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Book
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Book Chapter
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2017Managerial Use of Performance Data by Bureaucrats and Politicians. 244-269.Web of Science: 000448992300012
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2014How dynamic capabilities mediate the link between strategy and performance. 173-193.Full Text via DOI: 10.4324/9781315850733
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Book Review
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2017The PerformanceStat Potential: A Leadership Strategy for Producing Results. Ed. 27.Full Text via DOI: 10.1093/jopart/muw067 Web of Science: 000404053800011
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Conference
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2015DRIVERS OF PERFORMANCE INFORMATION USE Systematic Literature Review and Directions for Future Research. 459-486.Full Text via DOI: 10.1080/15309576.2015.1006469 Web of Science: 000352023400005
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Preprint
Works By Students
chaired theses and dissertations
Contact
full name
- Alexander Kroll
Identifiers
ORCID iD
- https://orcid.org/0000-0002-2825-8607 (confirmed)
visualizations
publication subject areas
Citation index-derived subject areas the researcher has published in