If You Are Emotionally Intelligent: The effects of customer-related social stressors on counterproductive work behavior for front-line service employees Article

International Collaboration

cited authors

  • Zhang, Ran; Redfern, Kylie; Newman, Meredith A.; Ferreira-Meyers, Karen

fiu authors

publication date

  • 2016

Digital Object Identifier (DOI)

start page

  • 260

end page

  • 271

volume

  • 24

issue

  • 3

research area