Language divergence in service encounters: Revisiting its influence on word-of-mouth Article

International Collaboration

cited authors

  • Balaji, M. S.; Roy, Sanjit Kumar; Lassar, Walfried M.

fiu authors

publication date

  • 2017

published in

Digital Object Identifier (DOI)

start page

  • 210

end page

  • 213

volume

  • 72

research area