Spillover Effects From Customer to Citizen Orientation: How Performance Management Reforms Can Foster Public Participation Article

Kroll, Alexander, Neshkova, Milena I., Pandey, Sanjay K.. (2019). Spillover Effects From Customer to Citizen Orientation: How Performance Management Reforms Can Foster Public Participation . ADMINISTRATION & SOCIETY, 51(8), 1227-1253. 10.1177/0095399716687341



cited authors

  • Kroll, Alexander; Neshkova, Milena I.; Pandey, Sanjay K.

publication date

  • September 1, 2019

webpage

published in

author keyword

category

Digital Object Identifier (DOI)

start page

  • 1227

end page

  • 1253

volume

  • 51

issue

  • 8