The effectiveness of total quality management: A response to the critics Proceedings Paper

Smith, DH, Lewis, RG, Nolan, RE et al. (1997). The effectiveness of total quality management: A response to the critics . 38TH ANNUAL ADULT EDUCATION RESEARCH CONFERENCE, PROCEEDINGS



cited authors

  • Smith, DH; Lewis, RG; Nolan, RE; Chelesvig, H

publication date

  • 1997

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