Perceptions of customer service, information privacy, and product quality from semiotic design features in an online Web store

Perceptions of customer service, information privacy, and product quality from semiotic design features in an online Web store Article

cited authors

Resnick, ML; Montania, R

fiu authors

Resnick, Marc L

publication date

2003

webpage

Web of Science™

published in

INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION Journal

category

COMPUTER SCIENCE, CYBERNETICS Web of Science Category
ERGONOMICS Web of Science Category

Digital Object Identifier (DOI)

https://doi.org/10.1207/s15327590ijhc1602_05

volume

16

issue

2

research area

Computer Science Web of Science Research Area
Engineering Web of Science Research Area