Designing an Effective Problem Solving Organization With The MAPS Design Technology Article

Kilmann, RH, Lyles, MA, Mitroff, II. (1976). Designing an Effective Problem Solving Organization With The MAPS Design Technology . 2(2), 1-10. 10.1177/014920637600200201



cited authors

  • Kilmann, RH; Lyles, MA; Mitroff, II

fiu authors

abstract

  • Because of increasingly dynamic and changing environments there is a greater need to create particular problem-solving designs so that frequently emerging problems can be defined and addressed. The MAPS Design Technology is a systematic set of methodologies to actually create problem-solving designs distinct from the organization's operational design. It is argued that the latter design is best for guiding specific, day-to-day activities while the problem-solving design is needed for the ill-defined, long-term concerns of the organization. Without a technology such as MAPS, the organization is expected to have a fairly difficult time in trying to create and decide on something as important and complex as organization design by simply intuitive processes. © 1976, Sage Publications. All rights reserved.

publication date

  • January 1, 1976

Digital Object Identifier (DOI)

start page

  • 1

end page

  • 10

volume

  • 2

issue

  • 2