The psm-leadership fit: A model of performance information use Article

cited authors

  • Kroll, A; Vogel, D

fiu authors

abstract

  • This article examines the use of performance information by public managers. It conceptualizes purposeful data use as a type of extra-role behaviour which requires additional effort on the part of the managers and which is not extrinsically rewarded. The article sheds light on one potential antecedent of performance information use - the motivation of the users. It argues that we can observe high levels of data use if managers driven by public service motivation (PSM) work under transformational leaders. Using a needs-supply perspective on supervisors and followers, we suggest that there is a PSM-leadership fit which fosters the performance of this extra-role behaviour. The article is based on data from German local government and its findings contribute to the literatures on PSM as well as on performance management.

publication date

  • December 1, 2014

Digital Object Identifier (DOI)

start page

  • 974

end page

  • 991

volume

  • 92

issue

  • 4