Forensic service providers fulfill a fundamental role in a criminal justice system by providing scientific information that aids investigations and court proceedings. While the focus is often on the science aspect of these organizations, the provision is also of paramount importance. Historically, calls for more and better information about forensic laboratory performance (in essence, benchmarking) have gone unheard. Project FORESIGHT, created in 2008, filled this need through engagement with the forensic management community to build a needs-based process for providing operational data that can be used to enhance a laboratory's performance. With over 10 years of industry data, Project FORESIGHT is the de facto standard for benchmarking forensic service provision.